Frequently Asked Questions
- Who do I ask about registration and registration changes?
Please email our Director of Operations – firstname.lastname@example.org
- Who do I ask general questions?
Please email HRBC Information – email@example.com
- How do we deal with hot days?
We take frequent water and shade breaks. The key is common sense. We have never had a child taken to the hospital for heat related issues.
- What do we do when it rains?
Safety is our top priority. With the threat of potentially dangerous weather, we immediately seek shelter.
- How do we group campers?
We group by age, not ability and make efforts to place friends together.
- What should my child bring to camp?
Campers should come with a glove and hat with their names on them. 4-5 year olds do not need a glove.
- What should my child wear to camp?
Campers should dress comfortably and athletic wear is recommended. Baseball pants are not required.
- Do we provide aftercare?
Yes, we now have aftercare at all of our full-day summer camps for an additional charge. Aftercare is from 3:00 PM – 6:00 PM
- Do we have a lost and found?
Yes, check with the camp staff for specifics.
- Can I come for a single day?
Yes, we have a drop-in rate in our Spring and Fall Camps. We do not have the Single Day option for our Summer camps.
- Can we do a make-up day?
If you are sick or have an emergency, please email our Director of Operations, Tim Goins to discuss a possible make-up.
- Can we change weeks later?
Yes, simply send us an email to firstname.lastname@example.org and we’ll confirm the change was made.
- Can we sign up but pay later?
No. However, we take walk-ins for our Spring and Fall camps.
- Can we do partial weeks?
Only for the Spring Break weeks and Holiday Break weeks. We no longer have partial weeks for the Summer Programs.
- Can we get a refund?
Yes. We stand by the quality of our coaches and program and will provide a full refund no questions asked if you are not satisfied for any reason.
If you still have questions, please email our Director of Operation – Tim Goins at email@example.com or call the office at 202-726-8311.